Shipping Policy

Once the payment for the products has been received, product will be shipped out within 24 hours during weekdays. Shipment can take from 3-10 days within Canada. Most items will be shipped by Canada post unless other shipment method requested by customers.

Divinehairandcosmetic.com will prepare shipment within 24 hours if you place your order by 6 PM.

The shipper/carrier do not deliver on weekends. However, if you live within 50KM of the facility, delivery can be arranged at your request.

Customer service may deliver your package, Monday to Sunday, if you live within 50km of the company. You may contact customer service and make request for this service at a cost.

All orders shipped within Canada may be charged state sales tax. Please note that the sales tax for Canada orders is calculated based upon the total price of the order.

It is the customer's responsibility to receive the package(s) on the date of delivery. We are not responsible for the loss of the package that was confirmed as "delivered" by courier. If you do not have a secure place to receive packages, we recommend doing one of the followings to avoid being a victim of package theft. Have a secure place to leave your package. Have someone signing for the package. This means that there would be a small charge for Signature Confirmation on your package.

Divinehairandcosmetic.com (DHAC) reserves the right to charge a customer to cover the full amount that is due for any past due amounts or any monies that are owed. DHAC is in no way responsible for any shipment that is not delivered. By purchasing from us you are agreeing to these terms and hereby forfeit any right to dispute any shipment that has been delayed, lost, stolen, or non-deliverable due to natural causes or has been miss-delivered unless the fault is of Divinehairandcosmetic.com